Information about the Novel Coronavirus

REQUEST FROM THE KOBE CITY GOVERNMENT, FOLLOWING THE DECLARATION OF THE STATE OF EMERGENCY（PDF：106KB）

1. What to do if you think you have symptoms of Covid-19

If you have a fever, coughing, or other symptoms, please call or remotely contact your primary care physician in advance before seeing them for an examination. If your physician is unable to see you, have them direct you to a medical institution that can help.

If you do not have a primary care physician, please call Kobe City’s Novel Coronavirus Health Advice Hotline. They will direct you to a medical institution that can help.

In order to protect yourself from infection, as well as protect your loved ones from being infected by you, we ask that you abide by these 3 basic prevention measures.

1. In places where people gather, keep the windows open for ventilation (even if it is cold).
2. Wear a mask, and wash and disinfect your hands thoroughly (especially the fingertips).
3. If you have coughing or other cold-like symptoms, do not go out, and stay home from work (even if you do not have a fever).

There are still many cases of Covid-19, hospital bed capacity is running low, and the health care system is under great pressure.

In order to save as many lives as possible, we ask the citizens of Kobe to refrain from nonessential, non-urgent outings and travel, and to take action to prevent further infections.

2. Frequently Asked Questions (testing, diagnosis & hospitalization)

The answers to common questions about Covid-19 testing, diagnosis and hospitalization can be found here.
Visit the Covid-19 FAQ page

3. Vaccinations

Vaccinations in Kobe will be conducted with priority given first to senior citizens aged 65 and over (born on or before April 1, 1957). Vaccinations will then be given to those with underlying conditions, followed by the rest of the public, in as timely a manner as possible.

• Vaccination will be free.
• Vaccination is not compulsory.

For inquiries about vaccination, please contact the Kobe City Novel Coronavirus Vaccination Call Center.
TEL: 078-277-3320
Hours: Weekdays　　　　　　　8:30～20:00
　　　 Weekends＆Holidays　　8:30～17:30
See the Novel Coronavirus Vaccine webpage for more details

4. Coronavirus disease situation report for Kobe city