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If you have a fever, coughing, or other symptoms, please call or remotely contact your primary care physician in advance before seeing them for an examination. If your physician is unable to see you, have them direct you to a medical institution that can help.
If you do not have a primary care physician, please call Kobe City’s Novel Coronavirus Health Advice Hotline. They will direct you to a medical institution that can help.
Novel Coronavirus Health Advice Hotline (24-hour reception)
In order to protect yourself from infection, as well as protect your loved ones from being infected by you, we ask that you abide by these 3 basic prevention measures.
There are still many cases of Covid-19, hospital bed capacity is running low, and the health care system is under great pressure.
In order to save as many lives as possible, we ask the citizens of Kobe to refrain from nonessential, non-urgent outings and travel, and to take action to prevent further infections.
If you have come into contact with someone who has Covid-19, or someone who is suspected of being infected with the novel coronavirus, please call the Covid-19 Testing Call Center for Foreign Nationals. You will be asked to provide details about the circumstances of your contact, and receive information about getting a free PCR test
Covid-19 Testing Call Center for Foreign Nationals (9:00 am -5:00 pm)
Multilingual support available in 21 foreign languages
For example, if you wish to speak in English, please say, “Eigo de onegaishimasu” (英語(えいご)で お願(ねが)いします).
English (“eigo”), Mandarin Chinese (“chuugoku-go”), Korean (“kankoku-go”), Thai (“tai-go”), Vietnamese (“betonamu-go”), Indonesian (“indoneshia-go”), Tagalog (“tagarogu-go”), Nepalese (“nepaaru-go”), Portuguese (“porutogaru-go”), Spanish (“supein-go”), French (“furansu-go”), German (“doitsu-go”), Italian (“itaria-go”), Russian (“roshia-go”), Malay (“marei-go”), Burmese (“myanmaa-go”), Khmer (“kumeiru-go”), Mongolian (“mongoru-go”), Sinhala (“shinhara-go”), Hindi (“hindii-go”), Bengali (“bengaru-go”)*This call center is intended for foreign nationals who have stayed in Japan for less than 5 years, and who also have difficulty communicating in Japanese.
The answers to common questions about Covid-19 testing, diagnosis and hospitalization can be found here.
Visit the Covid-19 FAQ page
Covid-19 Vaccination Information(PDF:1,308KB)
For the latest vaccination schedule and venue information, please check the "IMPORTANT NOTICE FROM KOBE CITY" section at the top of this page.
For inquiries about vaccination, please contact the Kobe City Novel Coronavirus Vaccination Call Center.
Hours: Weekdays 8時30分～20時00分